Workshops and training programmes
These workshops offer a range of training and facilitated sessions that increase the effectiveness and performance of individuals and teams at work. Some are run as open workshops that anyone can book onto, all can be run as in-house sessions and tailored for individual organisations.
Early 2010 Programme
How to be an Outstanding Account Handler - retaining and winning new business: 4 & 5 February
This two-day workshop covers many essential account handling skills and focuses on the ways in which account handlers can generate new business from existing clients as well as spotting and develop business opportunities with new clients.
Presentation Skills: 19 February
Learn the essential skills for making effective presentations in formal and informal situations.
Time and Task Management: 5 March
This workshop will teach you to think differently about workload and time management
Skills for Managing and Developing People: 18 March
This workshop will teach you the essential skills for managing people, and techniques for developing and motivating your staff.
.Venue: Weetwood Hall, Otley Road, Leeds LS16 5PS
Cost: one-day workshops £185.00 per place, two-day workshops £245.00 per place. Discounts available for not for profit organisations.
Book two places on any workshop and get a third free.
For more information or to book places email or phone Terry Morden on 07932 657925.
Other workshops:
Team Development Programme: this programme makes sure that a team has common aspirations, collective goals, a shared plan, and clear processes; it also teaches team members the essential skills for working effectively with others.
Innovation Engine: this workshop makes innovation part of the DNA of your organisation; it shows how to generate more and better ideas, use positive thinking to move forward, use the creative ability of everybody, and systematize the generation and assessment of ideas.
Think Positively, Act Decisively, Work Smartly: a workshop that helps you and your team to work more effectively, feel more motivated and achieve more at work; it shows you how to identify assets and opportunities, respond positively to challenges, plan effectively, manage your time, and handle the ceaseless flow of information, demands, and requests.
Aspirational Planning: this workshop is designed to take you through the ‘blue sky’ stage of planning.
Effective Staff Appraisals: this half-day workshop covers the basic elements and skills needed to conduct effective staff appraisals.
Coaching Skills for Managers: learn skills that help managers day-to-day, in appraisals, and in improving staff performance.
NEW WORKSHOP
How to be an Outstanding Account Handler: retaining and winning new business
4 & 5 February
Account handlers play an essential role in both retaining and winning new business, and the account handlers who really stand outare those who provide an outstanding service by keeping clients happy and helping their agency to win new business.
The workshop covers many essential account handling skills as well as looking at ways in which account handlers can generate new business from existing clients as well as spotting and develop business opportunities with new clients. The workshop is designed for account handlers with differing levels of experience, particularly those who want to improve and broaden their skills to become outstanding.
There will be sections on:
What makes an outstanding account handler
Building good relationships
Great Communication
Why people buy
Creating opportunities
Being organised
Pitching
Presentation skills
The workshop is very practical and throughout the two days we will be holding brainstorming sessions, group discussions and setting tasks for attendees, so there will be lots of opportunities to share ideas and experiences and to practice new skills.
Venue: Weetwood Hall, Hall, Otley Road, Leeds LS16 5PS (to be confirmed)
Cost: £245.00 + VAT per place – includes refreshments and lunch.
Book three places for the price of two.
These are some of the comments from previous attendees of this workshop:
"I thought the workshop was fantastic! Terry and Helen are very good at what they do and within the space of only two days we covered so much that was really beneficial to my job role. Very much enjoyed!" Sophie Evans, PAB Studios
"I left the workshop excited that I'd learnt much more about myself and how to retain and win new clients. I'll take this with me. Thank you." Matthew Wignall, aql
"Thank you for the workshop - I certainly learnt a lot and I’ve started putting into place my new business action plan already." Martin Oates, Netconstruct
For more information or to book places email or phone Terry Morden on 07932 657925.
Testimonials from workshops
Terry provides a collaborative and practical environment to help get the best out of people. Our team at Lucre really enjoyed the workshop and we see them regularly applying the techniques and skills that they learnt within the workplace.
Sophie Spyropoulos
Lucre Communications
I really enjoyed the workshop. It opened my eyes to things I took for granted. I thought the delivery was very well done… it was done in a way that allowed us to understand and also for the information to sink in.
Chris Carroll
Torsion Creative
I really thought the pace, structure and content of the workshop was great. I came away feeling refreshed rather than drained, motivated rather than overwhelmed.
Nicola Weir
The Black Hole
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